
A workflow is a series of steps that moves information toward an outcome. Mapping it helps you understand where AI belongs, where rules are enough, and where a person needs to decide.
- Input: What starts the work, and what information is needed?
- Steps: What happens next, in what order, and in which tools?
- Decision points: Where does the path change? Who checks it?
- Output: What should exist at the end, and where should it go?
- Exceptions: What happens if data is missing or a step fails?
TRY THIS
Map an event follow-up: registration → audience check → reminder draft → human approval → send → record status. Mark the information and owner needed at each step.
Start with one repeatable process. Understand it before expanding it.