Mercy Ayanri · Operations · AI · Digital delivery

Big ideas.
Moving parts.
Handled.

Mercy builds systems, shapes content, manages events, and connects the people behind ambitious work.

Based in Abuja · Working across time zones
Scroll to connect the dots ↓ Thoughtful systems. Human touch.
Mercy Ayanri works across operations, AI automation, events, websites, and content. She maps workflows, builds pages, writes messages, coordinates people, and keeps projects moving.

At Pairgap, Mercy manages operations across a business with more than 2,000 users and about 300 active profiles. Her work connects the app, website, marketing, community, events, leadership, and external partners. Across Talentpoel, Going To LLC, Topia Wellbeing, and Remote Career Compass, she also brings experience in client delivery, recruitment outreach, executive support, funding research, and AI education.

2,000+Pairgap users
Platform scale
~300Active Pairgap profiles
Platform scale
5+Years across digital operations and client delivery
10+Internal SOPs and operational documents at Pairgap

Pairgap platform figures supplied October 2026. They describe the business Mercy supports, rather than a personal user-acquisition claim.

The creative side of operations

She builds
that part too.

The website someone lands on. The article that answers their question. The email that brings them back. She works on the public-facing experience as well as the systems behind it.

Website design / illustrative concept
NCLA Community. Connection. Home.
THOUGHTFUL DIGITAL EXPERIENCES

Make room
for connection.

Explore the community ↗
DESIGN + WEB OPERATIONS

From a blank canvas to a working website.

Mercy designed the National Coliving Association website in Canva and uploaded it to Bluehost. At Pairgap, she works on WordPress content, landing pages, forms, styling, and user journeys.

Explore website work ↗
THE CONTENT DESK 01 / PUBLISH

A good idea
deserves
a good read.

Blogs · Newsletters · SEO
Headlines · Visuals · Clear next steps

SEO
+ STORY
CONTENT + SEO

Useful words. A clear purpose.

She writes, edits, formats, and prepares blogs and newsletters for publishing, with search intent, metadata, imagery, internal links, and a clear call to action.

Explore content work ↗
Selected work

The full picture.
One project at a time.

Sixteen project stories across the full range of her work. Filter by discipline, or scroll through the connections between content, technology, people, and delivery.

16 project stories / all work
JESSICA / CRM WORKFLOW
Profile→Segment→Nurture
DATA + PEOPLE + INTENTIONAL AUTOMATION
↗
Pairgap / AI CRM + automation01 / 16

AI automation with the buyer journey built in.

Airtable architecture, audience segmentation, nurture sequences, and human review.

AirtableMailchimpZapier
PAIRGAP / COMMUNITY EVENTSReal people.
Shared goals.
In one room.
INVITE → REMIND → CONNECT → FOLLOW UP
Plan. Coordinate. Deliver. ↗
↗
Pairgap / Multi-city events02 / 16

Event management, from the first invite to follow-up.

Planning, partner and speaker coordination, registrations, reminders, and post-event delivery.

EventbriteZapierMailchimp
TEAM / OPERATING PLAYBOOK Clear owners.
Better handoffs.
✓ Context   ✓ Ownership   ✓ Next steps
↗
Topia Wellbeing / Executive operations03 / 16

A clearer operating rhythm for a remote team.

Executive support, onboarding, task tracking, and communication across three departments.

Executive supportSOPsTask tracking

Funding / decision workspace

EligibilityReviewNext step ↗
Strategic fitReviewNext step ↗
Application readinessReviewNext step ↗
↗
Talentpoel / Research + grant preparation04 / 16

Funding research that supports a real decision.

A 20+ opportunity grant tracker with a 44-column evaluation framework.

ResearchGoogle SheetsPitch materials
DESIGN → PUBLISH
WEBSITE OPERATIONSA clear path
to the next click.
Explore ↗
↗
↗
NCLA + Pairgap / Website design + publishing05 / 16

Website design with the practical details covered.

Canva-to-web design, Bluehost publishing, WordPress updates, forms, and CSS styling.

CanvaBluehostWordPress
THE BLOG / CONTENT + SEO Good questions.
Useful answers.
HEADLINE → STORY → ACTION
↗
Pairgap / Blogs + SEO + AEO06 / 16

Blog publishing that connects the story to search.

Blog copy, search intent, Yoast checks, metadata, hero images, and calls to action.

WordPressYoast SEOCanva
THE NEWSLETTER / AUDIENCE + INTENT Right message.
Clear next step.
SUBJECT → READ → CLICK
↗
Pairgap + Going To LLC / Email + editorial07 / 16

Email campaigns with a clear next step.

Newsletters, segmented outreach, lifecycle copy, and repeatable editorial checks.

MailchimpKlaviyoWriting
PAIRGAP / MEMBER JOURNEY Find your path.
I need a partnerI have partners
Onboarding · Roadmaps · Resources
↗
Pairgap / Heartbeat community operations08 / 16

A community experience with the journey mapped out.

Onboarding, channels, roadmaps, resource organization, and team coordination.

HeartbeatCircleRoadmaps
HUMAN + AI / REVIEW LOOP
Brief→Test→Refine
DATA + PEOPLE + INTENTIONAL AUTOMATION
↗
Pairgap / AI agent operations + quality09 / 16

AI agents need a thoughtful human in the loop.

Use-case briefs, builder coordination, behavioral checks, and practical testing.

ChatGPTClaudeGrok
TEST → DOCUMENT → IMPROVE
THE USER JOURNEYEvery step
should make sense.
Start →
✓
↗
Pairgap / Product + launch operations10 / 16

Product testing from the user’s side of the screen.

App flows, assessments, payment journeys, bug reports, and developer follow-through.

FigmaFormbricksTwilio
PARTNER / PROGRAM TOOLKIT A shared plan.
A practical toolkit.
✓ Context   ✓ Ownership   ✓ Next steps
↗
Pairgap / Partner + cohort programs11 / 16

Partnerships made easier to put into practice.

Playbooks, outreach scripts, co-branded assets, curriculum, and program logistics.

CanvaTalentLMSGoogle Workspace
LEADERSHIP / NEXT STEPS The right context.
The next action.
✓ Context   ✓ Ownership   ✓ Next steps
↗
Pairgap + Topia / Executive + relationship support12 / 16

The context behind an executive’s next meeting.

Calendars, agendas, stakeholder context, decisions, and persistent follow-through.

Google CalendarGmailAcuity

Data / operational clarity

Profile completionReviewNext step ↗
Assessment recordsReviewNext step ↗
Reporting checksReviewNext step ↗
↗
Pairgap / Data operations + reporting13 / 16

Reporting that starts with trustworthy records.

Profile audits, cleaner exports, KPI reporting, and meeting-contact records.

AirtableGoogle SheetsGA4
BUSINESS / DOCUMENTATION Organized.
Documented.
Ready.
✓ Context   ✓ Ownership   ✓ Next steps
↗
Pairgap / Business + investor operations14 / 16

The documents behind a business that is ready.

Data rooms, financial summaries, pitch materials, and organized business records.

DocSendGoogle DriveDocuSign
THE CAMPAIGN / DESIGN + DELIVERY Make the idea
look the part.
BRIEF → CREATE → REFINE
↗
Pairgap / Design + marketing production15 / 16

Creative assets that keep a campaign consistent.

Flyers, presentations, partner materials, social assets, and video repurposing.

CanvaOpusClipBuffer

Remote Career Compass / learning desk

Tool reviewsReviewNext step ↗
Practical examplesReviewNext step ↗
Quality checksReviewNext step ↗
↗
Remote Career Compass / AI education16 / 16

Making AI practical for people doing real work.

Accessible lessons, tool reviews, workflow examples, and independent publishing.

SubstackChatGPTClaude

Project visuals are illustrative reconstructions. Case studies describe her responsibilities and work; private client materials are not displayed.

The full scope

One title rarely
tells the whole story.

Her work moves across twelve connected areas. Open each one for a closer look at the responsibilities and deliverables behind it.

01Business operations+

The day-to-day work that keeps a business moving.

  • SOPs, process mapping, and workflow design
  • Task ownership, project tracking, and cross-functional follow-up
  • Hiring coordination, onboarding, offboarding, and access
  • Vendor communications, invoices, and document organization
02AI automation + agent operations+

Practical automation grounded in how a team works.

  • AI use-case briefs, scopes of work, and builder coordination
  • Airtable data architecture, CRM logic, and segmented workflows
  • Agent prompts, response evaluation, and test scenarios
  • Data sync checks, file delivery tests, and human review
03Event management+

From the first planning call through post-event follow-up.

  • Timelines, speaker logistics, partner coordination, and checklists
  • Eventbrite registration and audience tracking
  • City-specific email sequences, reminders, and follow-up
  • Flyers, branded collateral, attendance reporting, and next steps
04Website design + management+

Design, content, and usability in the same conversation.

  • Canva website design and Bluehost publishing
  • WordPress updates, page formatting, and landing pages
  • Forminator forms, notifications, and CSS styling
  • CTA journeys, mobile review, and developer coordination
05Blogs, SEO + editorial+

Helpful content with the publishing details handled.

  • Article research, writing, editing, and WordPress publishing
  • SEO/AEO topic planning, keyphrases, and heading structure
  • Titles, slugs, meta descriptions, and internal links
  • Hero visuals, image metadata, and Yoast review
06Email + growth operations+

Audience-aware communication from first contact onward.

  • Newsletters, campaign emails, and lifecycle sequences
  • Mailchimp audiences, segmentation, nurture, and reactivation
  • Landing-page and blog CTA alignment
  • Marketing briefs, content calendars, and agency follow-up
07Community + member experience+

Clear pathways for people joining and participating.

  • Heartbeat setup, Circle transition, and channel organization
  • Member onboarding copy, roadmaps, and resource libraries
  • Individual and team journey planning
  • Walkthroughs, member feedback, and engagement coordination
08Product + launch support+

The connection between the build and the person using it.

  • App and website user-flow testing
  • Profile, assessment, calculator, and purchase-flow review
  • Bug reports, screenshots, requirements, and milestone follow-up
  • Wireframe reviews, prototype support, and launch messaging
09Executive + relationship support+

Context, preparation, and the follow-through after a call.

  • Inbox and calendar management across time zones
  • Agendas, meeting preparation, notes, and action tracking
  • Partner, investor, lender, and vendor scheduling
  • Contact histories, outreach drafts, and decision follow-up
10Partnerships + learning programs+

Useful materials and coordinated delivery for shared goals.

  • Partner playbooks, co-branded materials, and email scripts
  • Curriculum, training resources, and cohort preparation
  • Information-session and registration pathways
  • Partner deliverables, program timelines, and stakeholder updates
11Research, data + reporting+

Information organized so a team can use it.

  • Grant discovery, fit frameworks, and application research
  • Airtable audits, profile criteria, test-account checks, and CSVs
  • Website, product, event, and funnel reporting
  • Financial summaries, cost models, and structured decision briefs
12Creative production + AI education+

Clear ideas, expressed in the format the work needs.

  • Canva flyers, decks, one-pagers, and business-card materials
  • Social copy, video repurposing, and campaign assets
  • AI tool reviews, prompt education, and practical workflows
  • Substack publishing and accessible non-technical explanations
How Mercy works

Different kinds of work.
The same care.

01.

Start with the right questions.

What needs to happen? Who is involved? Where does the work get stuck? She looks at the current process, the people using it, and the outcome we need before choosing a tool.

The output: a clear brief + shared priorities
Experience, connected

Different spaces.
The same follow-through.

From executive calendars to AI workflows, her experience has grown around making complicated work more manageable.

NOV 2024 – PRESENT

Operations Manager

Pairgap Inc · PropTech

Business operations, AI automation, event management, community setup, blogs and SEO, website updates, marketing delivery, product testing, partner coordination, reporting, and investor documentation.

JAN 2026 – PRESENT

AI Tools Educator

Remote Career Compass

Practical education on AI tools, agents, and workflows, with accessible content for non-technical professionals.

JUN 2023 – PRESENT

Operations Manager

Talentpoel

Funding research, grant preparation, client delivery, and structured documentation across concurrent workstreams.

DEC 2023 – MAY 2026

Client-Focused Recruitment Consultant

Going To LLC

LinkedIn outreach, prospect-response evaluation, editorial review, CRM records, and repeatable client workflows.

AUG 2024 – NOV 2024

Executive Assistant, Operations

Topia Wellbeing

CEO support, meeting preparation, onboarding, task tracking, and communication across marketing, technology, and leadership.

ALWAYS LEARNING
McKinsey.org Forward Program · ALX Virtual Assistant · ALX AI Career Essentials
B.Sc. Microbiology, University of Lagos, 2017
The working toolkit

A broad stack.
A practical purpose.

Tools Mercy uses across operations, content, design, events, community, and product collaboration. The point is knowing how each one fits into the work.

01

AI + automation

ChatGPTClaudeGeminiGrok / GrokbotZapierMakeOpenRouterAgentMailAI Avalanche
02

Web + design

WordPressYoast SEOCanvaFigmaWixBluehostForminatorMiro
03

CRM + communication

AirtableMailchimpKlaviyoSalesforceResendTwilioOneSignalTidio
04

Product + technical platforms

ConvexSupabaseFirebaseAWSGitHubRenderNetlifyVercelClerkFormbricksSentry
05

Analytics + insights

Google Analytics 4PostHogMixpanelGoogle Sheets
06

Community + events

HeartbeatCircleEventbriteAddEventTalentLMSLaunchPassStripe
07

Content + distribution

SubstackHootsuiteBufferOpusClipLinktreeLinkedInInstagramTikTokPinterestFacebookYouTubeReddit
08

Projects + executive support

AsanaNotionTrelloJiraGoogle WorkspaceMicrosoft 365SlackPumbleZoomFathomAcuity SchedulingCalendlyUberConference
09

Documents + business services

DocSendDocuSignSignWellProofOneTimeSecretJPMorgan Cap TableUpworkVistaprintCrestlineDiscountMugs

This reflects her working exposure and tool use. Development platforms are part of product collaboration and operations; the list does not imply the same depth of specialization in every tool.

Let’s make things happen

Got moving parts?
Let’s connect them.

Building a business, running a program, launching a website, or getting a complex project over the line? She brings the structure, creative thinking, and follow-through to help it happen.