Pairgap / Product + launch operations
The need
App and website releases needed clear user flows, reliable data, and coordinated issue resolution.
Mercy’s contribution
- Reviewed profile completion, readiness, compatibility, calculator, and onboarding journeys.
- Supported testing around account registration, OTP notifications, digital products, and purchase flows.
- Coordinated developer questions, screenshots, field requirements, and milestone follow-up.
- Reviewed wireframes, landing pages, and dashboard requirements.
- Helped align public launch messaging with what was ready for users.
What the work delivered
Documented user feedback, clearer developer handoffs, and operational support for release readiness. Software engineering contributions are represented as coordination, testing, and prototyping.
Tools and methods: Figma, Formbricks, Twilio, Jira, Convex.
