Pairgap + Topia / Executive + relationship support
The need
Leadership needed reliable scheduling and enough context to move external and internal conversations forward.
Mercy’s contribution
- Managed scheduling and rescheduling across time zones and multiple stakeholders.
- Prepared agendas, meeting context, materials, and action summaries.
- Coordinated investor, lender, nonprofit, vendor, and team follow-ups.
- Tracked owners, deadlines, pending decisions, and unanswered questions.
- Organized contact histories and meeting records so relationships were easier to follow.
What the work delivered
Consistent executive support and a clearer record of what was agreed, who owns it, and what happens next.
Tools and methods: Google Calendar, Gmail, Acuity, Calendly, Fathom.
