Reporting that starts with trustworthy records.

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Pairgap / Data operations + reporting

The need

Operational decisions depended on understanding users, tracking activity, and keeping records reliable across systems.

Mercy’s contribution

  • Applied profile-completion criteria across Airtable bases and tables.
  • Identified test accounts, organized completed-profile lists, and combined cleaned exports.
  • Worked with registration, attendance, profile, assessment, and funnel reporting.
  • Collated meeting-contact records and grouped repeat emails while retaining meeting dates and context.
  • Used website and product analytics to support reporting and follow-up discussions.

What the work delivered

Structured exports and clearer operational reporting, with definitions and data checks that help prevent misleading totals.

Tools and methods: Airtable, Google Sheets, GA4, PostHog, Mixpanel.